Our goal is to build an engaged, long-term partnership with our clients. We aim to do more than simply provide space – we strive to support and strengthen your business in every way we can.
Every day, we start by polishing your brand.
Our approach means no off-the-shelf solutions – we grow together with our clients through collaboration. This is the cornerstone of our philosophy: a personal, long-term relationship with our tenants. We care just as much about your experience next week as we do twenty years from now.
Service is a team effort
As a Hufvudstaden client, you don’t just get a single point of contact – you gain access to an entire team. This includes a property manager and assistant property manager dedicated to your building, as well as experienced technicians who know your property inside out.
A key part of our service philosophy is having our own staff manage the buildings – they know every detail and take pride in keeping everything in perfect condition.
Our service offering
We’re available around the clock. You can call customer service at +46 8 762 90 10 at any time and access services such as security, handyman assistance, and environmental advice. To make life easier for our tenants, we also partner with specialists in recycling, architecture, sustainability, catering, and more.
One of the latest additions to our Stockholm service offering is Moderna Samlare, a company that provides art consultancy for workplaces and offers international contemporary art – works that can be purchased or rented.
At the top of the Property Barometer
We measure our success daily through direct contact with our tenants. Another benchmark is the Property Barometer, a survey conducted by CFI Group and Fastighetsägarna measuring tenant satisfaction (NKI – Customer Satisfaction Index). In these assessments of commercial properties, we have consistently ranked among the very best.
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