To strengthen our stakeholder dialogue in sustainability and gain valuable insights, we maintain ongoing communication with representatives from each group. Based on this dialogue, we have identified the sustainability aspects where Hufvudstaden can make the greatest impact. This provides a foundation for how we develop our sustainability communication and strategy.
In the table below, we present our stakeholders’ key concerns and how we engage in dialogue with them on these issues.
| Stakeholder | Form of dialogue | Key topics | Our response |
| Customers (tenants and consumers) |
Tenant meetings, customer surveys, digital channels, customer service |
Attractive, safe, and sustainable premises and products, improvement needs, changing and consumption behaviours |
Adaptation of customer offerings, improved service, development of digital and physical meeting places |
| Suppliers |
Review meetings, contract negotiations, evaluations and audits |
Sustainability requirements, supply chain transparency, long-term business relationships |
Updated procurement sustainability criteria, improved communication, and joint follow-up routines |
| Owners and other investors |
Annual General Meeting, investor meetings, financial and sustainability reports |
Long-term sustainable growth, financial return, risk management |
Responsible business conduct, clear and transparent reporting, long-term business relationships |
| Employees |
Employee surveys, performance reviews, internal forums/meetings |
Work environment and well-being, development opportunities, collaboration and leadership, responsible employer |
Continuous individualised skills development, employee dialogue through surveys and reviews, strengthened internal communication, systematic work environment management |
| Local communities |
Social media, website, information meetings, dialogue with local authorities and stakeholders |
Impact on city life, local development, inclusion and accessibility |
Support for local initiatives, collaboration with municipalities, measures for safe and accessible environments |
Focus areas of our sustainability work
Hufvudstaden has conducted a materiality analysis based on the outcomes of our stakeholder dialogues. The purpose of the analysis was to strengthen and further develop our sustainability efforts.
A number of priority sustainability aspects were identified, based on Hufvudstaden’s actual impact, strategic goals, and stakeholder expectations. These are the areas we focus on:
| Climate | Responsible business | Employees |
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We reduce our climate impact and adapt our properties to a changing climate. |
Responsibility and strong business ethics guide the way we do business. |
We create a workplace that supports engagement, development and well-being. |
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